Why can I not cancel anymore? The button is missing.
Last updated:
The button is usually missing because the compartment was already opened or an item is inside. After that, you cannot cancel the booking automatically.
Possible reasons:
- The compartment was opened, or something is inside it.
- The booking is already cancelled or has expired.
- You are signed in with a different account. Only the account that made the booking can cancel it.
If you paid for time you did not use, you do not get a partial refund.
If something looks wrong, write to us in the booking with “Report a problem”. The booking is attached to your message automatically.
