Why can I not cancel anymore? The button is missing.

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The button is usually missing because the compartment was already opened or an item is inside. After that, you cannot cancel the booking automatically.

Possible reasons:

  • The compartment was opened, or something is inside it.
  • The booking is already cancelled or has expired.
  • You are signed in with a different account. Only the account that made the booking can cancel it.

If you paid for time you did not use, you do not get a partial refund.

If something looks wrong, write to us in the booking with “Report a problem”. The booking is attached to your message automatically.

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