How does luggage storage in a smart locker work?

Choose a location and box size online, book it. You receive a code and QR by email. Use them to open the box, drop your luggage in, and close the door. To pick up, you open the box again with the designated code. In the booking area, you can see the status and extend if needed.

What does it cost to store luggage?

For the first 24 hours: XS €2.99, S €3.99, M €4.99, L €5.99, XL €6.99. Each further 24 hours: XS €0.99, S €1.99, M €2.99, L €3.99, XL €4.99. The price is shown before you complete the booking.

Which box size do I need for my luggage?

That depends on your luggage. XS fits very small items, documents or flat things. S fits laptop bags or smaller bags. M often fits backpacks or smaller sports bags. L is more suitable for larger bags or small carry-on luggage. XL fits a suitcase up to approx. 69 cm plus a backpack. Check the dimensions during booking. The door must close without pressure. The largest box is XL at 74 × 44 × 61 cm, available only at railway stations in Germany. A suitcase up to approx. 69 cm and a backpack fit, a large suitcase from 75 cm does not. At all other locations L at 36 × 41 × 61 cm is the largest box: a backpack and hand luggage fit.

Is my luggage safe in the box?

The box is opened with individual codes: drop-off code, pick-up code or QR code. Without these codes, the box cannot be opened in the regular way. Many partner locations have additional security measures, such as access control or video surveillance. Important: don't store particularly valuable or hard-to-replace items. Only share the code with the right person.

How long can I store my luggage?

The first booking is valid for 24 hours. If you need longer, you can extend in the booking area, where available at the location. An extension costs XS €0.99, S €1.99, M €2.99, L €3.99, XL €4.99 for each further 24 hours.

What are the cancellation rules?

You can cancel as long as the booking has not yet been used. We refund the amount paid minus already incurred reservation, partner, payment-processing and technical-handling costs. These costs are €1.99 per booking. Once the box has been opened or the luggage has been dropped off or picked up, automatic cancellation is no longer possible. Details are set out in the [Terms and Conditions](/terms-and-conditions) and the [Cancellation Policy](/cancellation-policy).

What happens if the box is defective or occupied on site?

If the box cannot be used on site, please contact support immediately or use the partner hotline shown at the location. We will review the case and, where possible, look for a suitable solution. If use was not possible due to a technical issue that you did not cause, we refund the booking amount according to the Terms and Conditions.

What happens if I don't pick up my luggage in time?

If your luggage stays in the box longer, further 24 hours may be charged. Where technically available, you receive reminders or status updates. If an extension is available, you can book it in the booking area — XS €0.99, S €1.99, M €2.99, L €3.99, XL €4.99 for each further 24 hours. You remain responsible for picking up your luggage in time or extending the booking.

Can I forward the pick-up code to someone else?

Yes. You can send the pick-up code or QR code to another person. That person can then pick up your luggage with the code. Make sure you only share the code with the right person.

Can I use the box for other purposes too?

Yes. You can also use gegenstand.de for [key handovers](/key-handover), [Kleinanzeigen sales](/classifieds-ebay-handover) and [borrowed-item handovers](/borrowed-items-handover). You choose size, location and price directly during booking.

Luggage storage by box

Put a backpack, hand luggage or shopping into a box nearby and pick it up later.

Out and about, without the luggage.

Person with an umbrella in front of a wall of smart locker compartments

Person with a wheeled suitcase looking at their phone

Tourists: city without bags

Check-out in the morning, train or flight only in the evening. Drop your hand luggage in a box nearby and the day is yours. Café, park, take your time.

Business travellers: no trolley

Meeting or conference in another city? You don't want to walk in with a trolley. Drop it in a box around the corner, free to your meeting.

Person pulling a wheeled suitcase and holding up their phone

Stopover: city, not waiting

Several hours layover, plenty to see. Backpack in a box, quick trip to town, grab something to eat, see a bit. Back on time and you continue.

How it works with your luggage.

Book a box

You choose a location and the right size online, from 2740+ boxes. Code and QR arrive by email.

Drop it in

You open the box on site with your code and put your luggage inside. It stays locked afterwards.

Pick it up

You come back, open the box with your code and take your luggage. Need more time, you extend it online.

What a box costs for the luggage.

Box for 24 hours

Drop off and pick up · each further 24 hrs from €0.99

XS€2.99+€0.99 each further 24 hrs

H 8 · W 17 · D 40 cm

Passport, wallet, charging cable
Laptop

S€3.99+€1.99 each further 24 hrs

H 8 · W 41 · D 61 cm

Shopping bag with clothes, laptop, tablet
Backpack

M€4.99+€2.99 each further 24 hrs

H 18 · W 41 · D 61 cm

Backpack, shopping bag, shoebox
Cabin suitcase

L€5.99+€3.99 each further 24 hrs

H 36 · W 41 · D 61 cm

Cabin suitcase (55 × 40 × 23 cm) or backpack plus bag
Checked suitcase

XL€6.99+€4.99 each further 24 hrs

H 74 · W 44 · D 61 cm

Suitcase up to approx. 69 cm plus a backpack
Large suitcase from 75 cm

Shopping bags fit S, a backpack M, carry-on L, a suitcase XL.

Find a box

“Two codes belong to the booking: one for dropping off, one for picking up. Both work within the booked time at the same location. Who uses them is up to you.”

2740+ boxes across Germany.

Berlin Hamburg Munich Cologne Frankfurt Düsseldorf Leipzig

Find a box