How long does the refund take?
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Credit is on your account right after you cancel. Money on your card, PayPal or Apple Pay usually takes 1 to 7 business days.
We start the refund within 14 days at the latest. How fast it reaches you also depends on your bank or payment provider. You get a confirmation by email.
If nothing has arrived after 14 days, write to us at support@gegenstand.de and give us your booking number.
