Can I change my cancellation from credit to money on my card later?
Last updated:
No. If you chose credit when you cancelled, it stays credit. We do not pay credit out to your card, to PayPal or to a bank account.
So decide in the cancellation window, before you tap “Cancel”. Both amounts are shown next to each other there.
There is one exception, only for station lockers: if the door does not close when you drop off your item, we pay the money back. You can read how to get it on your card or PayPal in “How do I get my money back on my card or PayPal after a door error, instead of credit?”.
