How do I contact support?

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You can contact us in writing:

  • by email to support@gegenstand.de
  • with the contact form on the website
  • in your booking with “Report a problem”. The booking is then attached to the ticket automatically, and you can add a photo or a screenshot.

Every request gets a ticket number in the format ST-year-number and an automatic confirmation. You see our answers in your account under “Your requests”.

It helps if you write your booking number in the message.

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