What happens if nobody picks up my item?
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If the item stays in the compartment after the booking ends, we charge for each further started 24 hours: XS €0.99, S €1.99, M €2.99, L €3.99, XL €4.99. This continues until the item is picked up.
We remind you by email where this is technically possible. If there is an overstay, we send you a link to pay.
You stay responsible for picking up the item or extending the booking in time. This also applies if someone else should pick up the item, for example a buyer or a guest.
What happens after a very long overstay is explained under “What happens to items that nobody picks up?”. At train station lockers, we take the item out of the compartment after 7 days.
