I did not get a code for the station locker. What can I do?

First look at your booking in your account. The drop-off code is there as soon as it is ready. Also check the spam folder of the email address you booked with.

We send the drop-off code in good time before the start. If the start time has not come yet, wait a little longer.

If the booking has already started and there is still no code, tap “Report a problem” in the booking. The booking is attached automatically, and you get a ticket number right away.