How do I put something in and pick it up at a train station?

Put your item right in front of the compartment. In your booking, tap “I'm opening the compartment now”, and then enter the code. After that, you have 90 seconds to fill the compartment and close the door.

Dropping off

1. Go to the box with your item and put it right in front of the compartment.
2. Open your booking and tap “I'm opening the compartment now”. A countdown starts.
3. Enter the drop-off code at the box. The compartment opens by itself.
4. Put your item inside and close the door before the 90 seconds are over.
5. “Door is closed” appears in your booking. After that, you get the pick-up code.

Picking up You do the same with the pick-up code. When everything worked, the booking says “Compartment is closed”.

If the door does not close, do not push it with force. You can read what happens then in “What happens if the door will not close when I drop off my item?”.