How does the “I'm opening the compartment now” timer work?
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You stand at the box with your item, and you tap “I'm opening the compartment now” in your booking. Then a countdown of 90 seconds starts. During the countdown, you hear a signal and your phone vibrates.
At the end, you see one of two results: “Door is closed” (when you pick up: “Compartment is closed”) or “Door won't close”.
The timer works when you drop off and when you pick up.
If the box has not confirmed after 3 minutes that the door is closed, the page shows “We're looking into it”. A request for you is created automatically, and you do not need to do anything.
