I opened a compartment and closed it empty, or something is wrong with it. What now?

Closed the compartment empty

If you opened your compartment and closed it again without putting anything in, it counts as used. The booking then keeps running and keeps costing money. So open the compartment again right away and close it once more. This ends the booking, and you can book again if you need to.

Something is already in the compartment, or it is dirty or broken

Do not just close the door. Otherwise it looks like you used the compartment.

1. On the display, tap “There is a problem” while the door is still open. You have only a short time after opening.
2. Choose what is wrong, for example that something is already in the compartment or that it is dirty.
3. Tap “Other compartment”. The station asks you to close this compartment.
4. Only after you close it, your new compartment opens.

Put in the wrong thing

If you put in something that does not belong in the compartment, open the compartment again right away and take it out.