I am waiting for a parcel and have no pickup code from the carrier. Who is responsible?
Last updated:
The pickup code for a parcel comes from the parcel carrier or the sender, not from us. We do not deliver parcels. We cannot see your shipments or the codes of the parcel carriers.
Contact the parcel carrier or the sender with your tracking number.
If you booked a box with us and something is wrong, write to us at support@gegenstand.de and give your booking number. Your booking belongs to the email address you used to book.
