How do I delete my account?
Last updated:
Go to Account, Settings, “Danger zone” and tap “Delete account”.
After 30 days, we anonymize your data (name, email, phone, address) for good. Until then, you can cancel the deletion.
We must keep invoices and payment records for up to 10 years (§ 257 HGB, § 147 AO). They stay, but anonymized.
On request, we pay out credit from refunds to your payment method. Write to us at support@gegenstand.de for this. We do not pay out cashback, rewards or goodwill credit.
