Does my credit expire? Can I get it paid out?
Last updated:
Your credit does not expire. It is also not paid out.
There are two exceptions:
- If you delete your account, we pay out the credit from refunds to your payment method on request. Write to support@gegenstand.de for this. Cashback, rewards, and goodwill credit are not paid out.
- After a door error at a train station box, you can take the credit from this booking back to your card or PayPal.
When you pay, the credit from refunds is used first.
